Privacy Policy
Your Privacy is Our Priority
Privacy Policy
Last Updated: February 2024
1. Introduction
Excel Hub Learning Centre ("we," "our," or "us") is committed to protecting your privacy and ensuring you have a positive experience on our website and while using our services. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our learning programs.
2. Information We Collect
We collect information that you provide directly to us, such as: Your name, email address, phone number, and physical address when you contact us or enroll in our programs. Information about your child's academic history, learning needs, and educational background. Payment and billing information if applicable. We also automatically collect certain information about your device when you visit our website, including your IP address, browser type, operating system, and pages visited.
3. How We Use Your Information
We use the information we collect to: Provide and improve our educational services and programs. Communicate with you about our services, programs, and updates. Process inquiries and respond to your questions. Send you important information about changes to our policies or services. Analyze usage patterns to enhance our website and services. Ensure the safety and security of our learners.
4. Data Protection & Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is completely secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.
5. Information Sharing
We do not sell, trade, or rent your personal information to outside parties. We may share your information with: Service providers who assist us in operating our website and conducting our business. Educational partners and schools when required for academic purposes. Legal authorities when required by law or to protect our rights and safety.
6. Children's Privacy
We take the privacy of children seriously. If we become aware that we have collected personal information from a child under 13 without parental consent, we will take steps to delete such information. If you believe we have collected information from a child without proper consent, please contact us immediately.
7. Cookies & Tracking Technologies
Our website may use cookies to enhance your experience. Cookies are small files stored on your device that help us remember your preferences and improve your browsing experience. You can set your browser to refuse cookies, but this may limit your ability to use certain features of our website.
8. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party websites before providing your personal information.
9. Your Rights & Choices
You have the right to: Access your personal information. Request correction of inaccurate information. Request deletion of your information (subject to legal obligations). Opt-out of marketing communications. Request a copy of your personal data. To exercise any of these rights, please contact us using the information provided below.
10. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We will notify you of any material changes by posting the updated policy on our website and updating the "Last Updated" date. Your continued use of our website and services indicates your acceptance of the updated Privacy Policy.
11. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us at: Email: excelhublearningcentre@gmail.com | Phone: +91 9952093321 | Address: Royyapettah, Chennai
Important Notice
At Excel Hub Learning Centre, we understand the importance of protecting sensitive educational and personal information. We are committed to maintaining the highest standards of data protection and privacy for our students, parents, and stakeholders.
If you have any questions about how we handle your data or need clarification on any aspect of this policy, please don't hesitate to contact us. Your trust is essential to us, and we are dedicated to safeguarding your privacy.